submenu

delivery

delivery

delivery-iconWe pick and dispatch orders every working day, and aim to pick and pack your order within 1-2 working days of you placing it. After this, your parcel will be dispatched by your chosen delivery method. If you need your UK parcel quickly, for a gift for example, we recommend choosing the next day courier option. Parcels sent via Royal Mail tracked are normally very speedy but we’d always recommend the courier service for a special occasion, just to be on the safe side.

Please note that working days for teapigs are Monday – Friday and do not include bank holidays. 

Whilst the vast majority of the parcels we send reach their destinations within the usual delivery times, occasionally parcels get delayed and take longer than normal.  Please be patient but, if after 10 working days from placing your order, you are concerned about its whereabouts, just get in touch and we will happily investigate. We send all our UK and International parcels via trackable services – your tracking number can be obtained from teapigs.

To contact us email or call 1800 441 344

UK Customers

Service Order Value Price Usual Delivery Time
Royal Mail Tracked (Please note postage is charged per delivery address – orders with multiple delivery addresses will each incur a delivery charge)
up to £34.99 £3.50 3-4 days – this is a tracked service
£35.00+ FREE 3-4 days – this is a tracked service
UK Courier Service ANY £5.50 next working day if ordered before 13:00*(*working days are Mon-Fri and do not include bank holidays. Orders placed after 1pm will be processed the next working day. Shipments to UK highlands, islands and Northern Ireland take 2 working days)

International Customers

Service Order Value Price Usual Delivery Time
Countries in EU
International Tracked Delivery ANY £11.60 3-4 days
Countries outside EU
International Tracked Delivery ANY £15.00 5-6 days

eCommerce Managed!